Tracking Order

Track Your LightArtsy Order

🔍 Check your order status in seconds:

  1. Find Your Order Number: Located in your confirmation email (e.g., ORDER #LA1234).

  2. Enter Details Below:
    <Order Tracking Form>

    • Order Number: [___________]

    • Email or Phone: [___________]

    <Track Order Button>

What You’ll See After Tracking

✅ Order Status: Processing, Shipped, Out for Delivery, or Delivered.
📦 Shipping Carrier: FedEx, DHL, or USPS tracking link.
🗓️ Estimated Delivery Date: Based on your location and shipping method.

Need Help?

  • Order Delayed? Check carrier tracking for updates or contact support.

  • Wrong Address? Email us immediately at support@lightartsy.com (before shipment).

  • Missing Items? Report within 48 hours for expedited resolution.

Order Tracking FAQs

Q: How long does order processing take?
A: Most orders ship within 1-2 business days. Handmade/custom items take 3-5 days.

Q: Can I track without an account?
A: Yes! Use your order number and email/phone from guest checkout.

Q: What if my tracking number isn’t working?
A: Allow 24 hours for carrier systems to update. Still stuck? Chat with us.

Q: Can I change my delivery address?
A: Contact us ASAP! Changes are only possible before shipment.

Pro Tips

📲 Save Your Tracking Link: Bookmark it or save the email for quick access.
🔔 Sign Up for Alerts: Opt in for SMS/email notifications via your carrier’s tracking page.

Order Status Glossary

  • Processing: Your item is being hand-inspected and packaged.

  • Shipped: Carrier has your package; track via provided link.

  • Delivered: Check your mailbox or porch. Contact carrier for disputes.

Contact Support

Stuck? We’re here 24/7: