Illuminating the Intersection of Art, Design & Innovation

Delivery & Shipping

Our Commitment to You

At LightArtsy, we combine speed with sustainability. Every order is carefully packed and shipped carbon-neutral to ensure your lighting arrives safely and responsibly.

Shipping Options & Timelines

🚚 Standard Shipping (Free on Orders Over $99)

  • Domestic (U.S.): 3-5 business days after processing.

  • International: 7-14 business days (varies by destination).

  • Tracking: Sent via email once your order ships.

⚡ Expedited Shipping

  • Domestic: 1-2 business days ($15 flat fee).

  • International: 3-5 business days (calculated at checkout).

How It Works

  1. Order Processing: Handcrafted items take 1-3 business days to prepare.

  2. Shipment Notification: You’ll receive a tracking link via email.

  3. Delivery: Signatures may be required for high-value orders.

Important Notes

  • Customs & Duties: International buyers are responsible for any import fees.

  • Address Accuracy: Double-check your shipping details at checkout. Incorrect addresses may delay delivery.

  • Damaged Items? Contact us within 7 days for a free replacement. Learn more in our Return Policy.

Sustainable Shipping Practices

🌿 Eco-Friendly Packaging:

  • Recyclable cardboard boxes.

  • Biodegradable cornstarch foam inserts.

  • Soy-based ink labels.

🌍 Carbon-Neutral Delivery:
We offset 100% of shipping emissions via reforestation projects. Learn about our Sustainability Commitment.

FAQs

Q: Can I track my order?
A: Yes! Use the tracking link in your confirmation email or log into your account.

Q: Do you ship worldwide?
A: Yes! We ship to 100+ countries. Shipping costs and times vary.

Q: What carriers do you use?
A: FedEx (U.S.), DHL (International), and USPS for lightweight items.

Q: What if my order is delayed?
A: Contact us at support@lightartsy.com. We’ll investigate and keep you updated.

Holiday Shipping Deadlines

To ensure delivery by December 24:

  • Standard Shipping: Order by December 10.

  • Expedited Shipping: Order by December 20.

Contact Us

Need help? Email support@lightartsy.com or call +1 (800) 555-LIGHT.

Our Mission & Vision

LightArtsy is dedicated to transforming spaces through meticulously designed and artfully crafted lighting. We strive to blend timeless aesthetics with modern functionality, sustainable practices, and innovative technology, enriching lives one beautifully lit moment at a time.
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Artistic Integrity

We believe every lamp should be a statement. Our designs are born from genuine artistic inspiration, seeking timeless beauty over fleeting fads. We celebrate originality and the power of form to evoke emotion.

Function and aesthetics are inextricably linked. We obsess over the details, ensuring each piece is not only visually stunning but also perfectly suited to its purpose, enhancing the space it inhabits with thoughtful illumination.

The human touch is irreplaceable. We partner with skilled artisans who employ traditional techniques alongside modern innovation, imbuing each lamp with a tangible sense of quality, care, and durability.

Beauty should not come at the expense of our planet. From ethically sourced and recycled materials to energy-efficient technology and responsible production methods, we are deeply committed to illuminating a path towards a more sustainable future.
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