Privacy policy

Last updated: August 2026

At LightArtsy, we respect your privacy as much as we respect good design — nothing unnecessary, nothing hidden. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you shop with us or interact with our store, we may collect:

Contact information — name, email address, phone number, shipping and billing address
Payment information — processed securely through our payment providers; we never store your full card details
Order information — products purchased, order history, and preferences
Device and browsing data — IP address, browser type, pages visited, and how you found us (via cookies and similar technologies)
Communications — emails or messages you send us

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Respond to your questions and provide customer support
Send you product recommendations, design inspiration, and promotional offers (only if you've opted in — and you can opt out anytime)
Improve our website, products, and overall experience
Comply with legal obligations

We do not sell your personal information. Ever.

We only share your data with trusted third parties who help us run our business:

Shipping and fulfillment partners — to deliver your order
Payment processors — to handle transactions securely
Email and marketing platforms — to send communications you've agreed to receive
Analytics providers — to understand how our site is used (data is aggregated and anonymized where possible)

All third parties are required to handle your data in accordance with applicable privacy laws.

Cookies

We use cookies to make your experience better — remembering your cart, understanding how you navigate our site, and occasionally showing you relevant ads.

You can manage or disable cookies through your browser settings at any time. Note that some features of our store may not function properly without them.

Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at lightarty@outlook.com and we'll respond within a reasonable timeframe.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and legal purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security infrastructure.

That said, no method of transmission over the internet is 100% secure. If you have concerns about your data, please contact us directly.

Third-Party Links

Our website may contain links to external sites (design blogs, partner brands, social platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date at the top. We encourage you to review this page periodically.