Track My Order

Once your order has shipped, you'll receive a confirmation email containing your tracking number and a direct link to track your delivery in real time.

How to track your order

Check your email — Look for a shipping confirmation from hello@lightartsy.com. This email contains your tracking number and carrier details.
Click the tracking link — The link in your email will take you directly to the carrier's tracking page with live updates on your delivery status.
Allow 24 hours — Please note that tracking information can take up to 24 hours to update after your shipping confirmation email is sent.

Common carriers we use

UPS (United States & International)
FedEx (United States & International)
USPS (United States)
DHL (International)

Haven't received your shipping confirmation?

Orders are typically processed and dispatched within 1–2 business days. If it has been more than 3 business days since you placed your order and you haven't received a shipping confirmation, please check your spam folder first — then contact us at hello@lightartsy.com with your order number and we'll look into it right away.